It seems to work well, however I feel unsure of the exact meaning of some new words or the reasoning behind some of the grammatical rules (there is no explanation of feminine or masculine nouns/verbs which appears to be a feature of the language). The program is completely immersive in the language being taught, so only the language being taught is used and the meaning of words are inferred through the use of still images. The user is left to guess what corrections need to make to get a better score the next time. I'm able to remember the words and phrases as they're presented and it provides some quantitative feedback on pronunciation with a score bar for each word. For the most part, the program seems to be working well for a beginner's level. I have held off on doing a review until now, having completed 3 weeks of French. I normally don't write so many online reviews, however the Rosetta Stone service solicited a review three days after I had subscribed to their 'Unlimited Languages Lifetime Access'. But what of the two past inquiries and the case number that's also gone unanswered for a week now? Responding to me here trying to show the public how much you care? Responding again about the same issue that's gone ignored time and again? Really? UPDATE: Seems I have received a response asking me to contact their (once awesome and prompt) customer support. So, guess I will uninstall what has become a useless tool and chalk it up to experience. Even much much worse, they no longer respond to inquiries.

I have mentioned this numerous times and never received anything but the boilerplate generic response. Worse, much worse, the program drags when loading. Now, a year after purchase, the program makes it VERY difficult to go back and review, as upon completion of a Unit / Lesson, it is unable to continue to the next one in order. As far as learning goes, if you're a beginner, best you get a grip on basic conjugations of AR, ER, and IR verbs first, or you will encounter much frustration. Good price, responsive and informative customer service and prompt replies to emails.

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